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Rubik's Cubes - A Story
Here at Small Monkey Productions we enjoying
playing with Rubik's Cubes as much as the next guy.
Actually, let's be completely honest about this,
probably quite a lot more than the next guy. In fact,
we spend way too much time and energy on these
things. We aren't World Class (yet), but our solve
times would get us past the door at the European
Championships, and that's not too bad. Especially
when you consider that half the team is only a small
monkey, with tiny monkey paws. Look at him, he's
dwarfed by the thing.
playing with Rubik's Cubes as much as the next guy.
Actually, let's be completely honest about this,
probably quite a lot more than the next guy. In fact,
we spend way too much time and energy on these
things. We aren't World Class (yet), but our solve
times would get us past the door at the European
Championships, and that's not too bad. Especially
when you consider that half the team is only a small
monkey, with tiny monkey paws. Look at him, he's
dwarfed by the thing.
| A Small Grubby Monkey with A Large Grubby Cube |
Recently we purchased a couple of cubes from the Rubik's Online Shop. To be exact,
we bought a couple of kits so that we could assemble our own cubes, with the spring
tension the way we prefer it etc. Let's not dwell on that too much though, as we
probably already sound way to nerdy (the fact that we are way to nerdy is neither here
nor there thankyou very much). The point is we ordered some stuff, paid for it, and
waited for it to arrive in the mail.
A couple of weeks' later, and no sign of our goods. We checked on the website and
everything looked fine, but then we saw an email from Rubik's. It turns out that our mail
guy had messed up, and returned the package to Rubik's. For their part, Rubik's now
wanted to know what we wanted to do. They would re-ship and no extra cost, or cancel
the order and give a full refund. Bear in mind that this was absolutely not their fault,
and that's already pretty good customer service.
Anyway, to cut a long story short, we asked them to re-ship, clipped our mail guy round
the ear, and shortly afterwards our shiny parcel arrived. That's not the good bit.
This is the good bit: Rubikshop.com, by way of apology for the delay (which I had told
them was NOT their fault), sent a small-monkey sized cube out free of charge.
How frikkin' awesome is that? Look at him, have you ever seen a happier small
monkey? That's what we call customer service.
we bought a couple of kits so that we could assemble our own cubes, with the spring
tension the way we prefer it etc. Let's not dwell on that too much though, as we
probably already sound way to nerdy (the fact that we are way to nerdy is neither here
nor there thankyou very much). The point is we ordered some stuff, paid for it, and
waited for it to arrive in the mail.
A couple of weeks' later, and no sign of our goods. We checked on the website and
everything looked fine, but then we saw an email from Rubik's. It turns out that our mail
guy had messed up, and returned the package to Rubik's. For their part, Rubik's now
wanted to know what we wanted to do. They would re-ship and no extra cost, or cancel
the order and give a full refund. Bear in mind that this was absolutely not their fault,
and that's already pretty good customer service.
Anyway, to cut a long story short, we asked them to re-ship, clipped our mail guy round
the ear, and shortly afterwards our shiny parcel arrived. That's not the good bit.
This is the good bit: Rubikshop.com, by way of apology for the delay (which I had told
them was NOT their fault), sent a small-monkey sized cube out free of charge.
How frikkin' awesome is that? Look at him, have you ever seen a happier small
monkey? That's what we call customer service.
| Small Monkey, Small Cube! Win-win! |
Small Monkey Productions hereby endorses the fine people at Rubikshop.com, and
recommends you try there for any and all Rubik's puzzle related shenanigans.
Rubikshop - we salute you.
recommends you try there for any and all Rubik's puzzle related shenanigans.
Rubikshop - we salute you.
Disclaimer: Do not attempt to clip your mail guy round
the ear. Many mail guys work long hours for scant
reward, and anyone can have a bad day. In case of a
dispute, try talking to your mail guy first; you can often
resolve your problems peacefully. Your mail guy
deserves some respect. Plus, we've heard some of
them do kung fu, so they'll kick your ass if you try
anything stupid. No mail guys were harmed in the
making of this page.
the ear. Many mail guys work long hours for scant
reward, and anyone can have a bad day. In case of a
dispute, try talking to your mail guy first; you can often
resolve your problems peacefully. Your mail guy
deserves some respect. Plus, we've heard some of
them do kung fu, so they'll kick your ass if you try
anything stupid. No mail guys were harmed in the
making of this page.
| Monkey Wisdom Corner |
| Historians now believe that the Roman Empire collapsed because having no mathematical symbol for 'zero', they had no way to indicate successful termination of their 'C' programs. |